Please be aware that due to an upgrade of the Camms application email system to SendGrid, Freshdesk ticket creation via email will be temporarily unavailable during the following times: 18/10/2024 - 09:00 - 12:00 (PDT) | 12:00 - 14:00 (EDT) | 17:00pm - 19:00 (BST) | 20:00 - 22:00 (AST) | 19/10/2024 00:00 - 02:00 (SGT) | 03:00 - 5:00 (AEDT) | 02:30 - 4:30 (ACDT) | 00:00 - 02:00 (AWST) | 05:00 - 07:00 (NZDT) . Please refer to the following notification for further information.