This settings page will let you configure various settings within the Incident module. Note that changes done here will impact the overall module (all Incident Types and Registers).

FieldDescription

Records per Page in Incident Register

Defines the number of records displayed in the incident registers by default. This will commonly apply to all registers available within the incident module.

Select number of days to determine investigation due date based on the submitted date

Defines the number of days which determines the investigation due date, based on the created date of the incident.

Set default Sign Off authority

Enables to set up the default signoff authority based on User Role or User.

Set default Longitude and Latitude

Sets a Longitude and Latitude value to be by default in the Incident Analysis > Location details area for the map.

Additionally, you click on the map button and select the location on the map to set the longitude and latitude positions automatically.

Set the zoom level of the map by sliding the bar towards the left to decrease the zoom level and slide towards the right to increase the zoom level. The zoom level is represented as a scale for meters per pixels.

The zoom level will apply to the Bing map pin drop within the following areas of the application:

  • Location field configured within the Incident object
  • Location Analysis tab within Incident Dashboards

Note: In the location dropdown where a location is not selected, and ‘please select’ is the default placeholder text, you will be prompted to share your current location, and if agreed upon the map will zoom into your location. If the current location is blocked, then the map will zoom into the map of Australia.

Hide Location Analysis in Incident Analysis section

Enables to hide the Location Analysis in Incident Analysis section.

Display Risk Consequence popup for Severity

This will display the Risk Consequence popup for Severity instead of the standard drop down field.

Display Longitude and Latitude in Incident Details

Enables to show the Longitude and Latitude in Incident Details underneath the Location field.

Consider only working days when generating the Investigation Due DateEnables considering only working days when generating the Investigation Due Date (without considering the weekends for the calculation).
Incident Display TextEnables to change the terminology for ‘Incident’ throughout the system. This will replace the standard terminology across all areas of the system.

Automatically select Responsible Officer from

Enables to automatically select the Responsible Officer from the Directorate or Business Unit selected for the incident.

Note: A value selected here will take precedence over the Responsible Officer, Field Configuration Details field 'Populate the staff list with', configured via Menu > Incident Settings > Object Configuration > [Object] > [Staff Dropdown field object] > Populate the staff list with.
Hide Create New Risk button in Linkage DetailsThis will hide the ‘Create New Risk’ button in the Linkage object at the point of linking a risk with an incident. When this is hidden, the users will not be able to create and add new risks to the risk registers via the incident linkage object.
Display Incident Types based on Permission in Incident Details
  • When this configuration is disabled, all Incident Types are listed down for selection, in the Incident Creation page and New Incident creation menu in the left-hand panel.
  • When this configuration is enabled, only the Incident Type objects that are enabled in the User Role Permissions (Settings > User Roles > Permissions) that is attached to a User, are listed down for selection in the Incident Creation page and New Incident creation menu in the left-hand panel.
Automatically Pick the Primary InvestigatorEnables to automatically set the Primary Investigator as same as the Incident Responsible officer.
When Show My Incident is Selected display only

Enables to display either Responsible Incidents/Created Incidents OR Responsible Incidents or Created Incidents both when ‘Show My Incidents’ is selected from the toggle available atop the registers page.

Default date range for Datetime pickers in ReportsEnables to set a default date range for Date/Time pickers in all standard incident Reports.

Disable draft functionality in Incident Details

Provides the ability to disable saving incidents as DRAFTS in Incident Details. When this setting is disabled, all new records created will be directly created as OPEN records.
Note: If this setting is ticked, the 'Documents' and 'Actions' buttons in the Incident creation page, will be disabled until it is saved at least once, with mandatory details filled in.
Default Incident Close Status selected in RegisterEnables to set up Open/Closed/None as the default Incident Close Status in Incident Registers.

Default Sort Order in Incident Register

Enables to set up the default sort order in Incident Register from the available options in the dropdown.

Display time in 24-hour clock format for Date time pickers

Enables to show 24-hour clock format for Date time pickers. By default, the date time pickers will be in the 12-hour clock format.
Public Incident URLPlease contact CAMMS for support on this.
Automatically change Incident Investigation Status upon submitting Risk Analysis

Enables to automatically update the Incident Investigation Status upon clicking on Submit in Risk Analysis.

Display detailed warning message on submission

Enables to show a detailed warning message (validation message) upon submission of records. Disable all objects when Incident is closed.
Disable all objects when Incident is closedEnables to lock all objects for editing when the Incident is closed.

Allow to select any date (past/future) for Investigation Due Date

Enables to select any date as the Investigation Due Date.
Disable Investigation Due DateEnables to disable Investigation Due Date for editing. This will be set up automatically and will not be editable by the users when enabled.
Show Incident Summary Chart in Analysis Area for

Enables to display Incident Summary Chart in Analysis Area for either Current Financial Year or Previous 12 months from the current year.

Severity Display Text

Enables to change the terminology for ‘Severity’.

Likelihood Display TextEnables to change the terminology for ‘Likelihood’.

Configurable redirect for submit

Enables to configure the redirect for submit to be either the Incident Register or My Quick Update page of the user.

Hide Degree of Risk Chart

Enables to hide the ‘Degree of Risk’ Chart from the Incident Analysis area.
Hide Incident by Risk Rating Type ChartEnables to hide the ‘Incident by Risk Rating Type’ Chart from the Incident Analysis area.

Hide Incident by Priority Chart

Enables to hide the ‘Incident by Priority’ Chart from the Incident Analysis area.

Hide Incident by Severity Chart

Enables to hide the ‘Incident by Severity’ Chart from the Incident Analysis area.

Hide Incident by Close Status Chart

Enables to hide the ‘Incident by Close Status’ Chart from the Incident Analysis area.
Automatically Complete Incident Investigation upon submitting InvestigationEnables to automatically complete the Incident Investigation upon the Investigation being submitted.

Save Incidents as Draft until submission

Enables to save Incidents as Drafts until submission is complete.

Open email links in mobile browser

Enables to open email links in the mobile browser.

Automatically link all incidents under the same creator for these incident types

An optional configuration that will create an automatic link between incidents of different types created as drafts by the same user. This will enable to configure which type of incidents created by the same user to be linked via a ‘Linkage’ object for easy reference.

Authenticate when navigating via notification hyperlinks

Authentication when the user is directed to the application

Activate all active email triggers in Incident and compliance

Activate/deactivate all active email triggers in both Incident and Compliance modules.
Disable hyperlinks in email snippets for all incident and compliance notificationsDisable, by selecting this, to send hyperlinks in email snippets in the email body in both Incident and Compliance modules
Default Incident Status selected in dashboardSet what the default status should be when displaying incidents in the 'Incident' tab within the dashboard: Open, Closed, or None (set by default and will behave as show all). 
You will be able to select and filter incidents based on their preference, using the filter in the usual manner too.
Auto Save Frequency (in Minutes, keep blank to turn off)Enter a number in this field to denote the amount of minutes to auto save incident pages at a pre-defined frequency to prevent data loss. This will help users if in case of accidental closing the browser window or unexpected page crashes.
  • The mandatory validations will not be validated at the time of auto-save.
  • The user will not be able to do a manual save at the time the auto-save is happening, but could do so at any other given time. 
  • At the time of an incident creation, if the auto-save happens the incident will get saved as a ‘Draft’ and will appear in the register as a ‘Draft’ for the incident creator only.
Notes:
  • The minimum auto-save frequency is 5 minutes. Leaving it blank would turn off the auto save feature.
  • Decimals, alphabets, and characters cannot be entered here.
  • The incident will be created and saved as a ‘Draft’ irrespective of the miscellaneous setting ‘Disable draft functionality in Incident Details’ being ticked. At the time of an incident action creation, the action will get saved as a ‘Draft’ and will appear in the action register for the action creator only.
  • The incident will be created and saved as a ‘Draft’ irrespective of the ‘Enable Approval’ setting being ticked. The auto-save will run and save information only if the user has done any changes to the record between the frequency cycles. The auto-saved information will be updated in incident history.
  • The auto save functionality will not work for the following objects: Linkage object, Document object, My Quick Update, Incident Portal
Show Incident Consolidated Dashboard
To hide the consolidated Incident Dashboard view in the Dashboard page, disable this setting. This setting will be enabled by default.


Choose and select from the list of all incident types available in the organisation, which types of incidents needs to be linked automatically when created by the same user.

An incident first needs to be saved as a ‘Draft’ record before submission in order to link with other incidents as specified above.

Click on the 'Save' button at the top of the page to save any setting changes.