| Table of Contents | |
USER FUNCTION GUIDES | ADMIN FUNCTION GUIDES |
Welcome Logging In Home Page Welcome Panel Top Navigation Panel Common Icons Overview WAI-ARIA Support Keyboard Shortcuts Right to Left Languages High Contrast Themes Charts Overview Navigating and Submitting Incident Objects Incident Details Object Root Cause Analysis Object Task Object Investigation Object Linkage Object Document Object Action Plan Object Review and Sign off Resolution Object Close/Summery Object Phase Signoff Review Object Overview Enable Approval Object Configuration Standard Permissions Configuration Approval Submission in Incident Workflow Overview User Application Registration Password Setup Login Page Forgot Password Logging an Incident Without Logging In Portal Dashboard Logging Incident Types Portal Configuration Settings Incident Type Group Configuration Settings Change Password Settings Overview Dashboard Incident Widgets Filter Chart Details Download Chart Details Refresh Chart Details Chart Settings Register-wise Incident Separations Overview Filtering Details Sorting Details Accessing Incident Details Overview Filtering Details Sorting Details Accessing Action Plan Details Overview Location Analysis Overview Incident Action Summary Report Incident Master Report Incident Registry Report Incident Summary Report | Permissions and Staff Management Permissions Incident – Static Permissions Incident – Flex Permissions Staff Management Overview Setting History User Settings User Roles Settings Standard Roles Settings Location Settings Priority Settings Severity Settings Likelihood Settings Risk Rating Type Settings Risk Rating Calculation Settings Review Frequency Settings Causes and Consequences Settings Code Setup Settings Lists Settings Setting Up Lists Creating Parent-Child Lists to Auto-Populate Fields Custom Tables Settings Display Text Settings Overview Standard Objects Object Configuration Details Standard Object Fields Field Configuration Details Creating Custom Objects Register Configuration Settings Register Grouping Configuration Settings Workflow Configuration Settings Incident Type Settings Category Settings Task Settings Notification Templates & Notifications Settings Notification Templates Settings Notifications Settings Trigger Criteria Custom Trigger Criteria ConfigurationNotifying Parent Node Managers for an Incident Linked to a Hierarchy Node Dropdown List based on API Calls Notify Users via Email/SMS during Email/SMS/API Delivery Failures Object Section Configuration Settings Portal Configuration Settings Incident Type Group Configuration Settings Administration – Users and Staff Overview Users User List Manage Users Staff Grouping |