Camms is pleased to bring you the Quarterly Product Release Note for Camms.Risk Incident.

This quarter we've got a number of exciting new features and enhancements to improve your user experience within the system, which will be available in your Test environment on 3rd December 2022 and will be available in your Live instance on 17th December 2022.

List of items

1. Send review emails based on incident type

2. Prominence and position of the submit, next, and previous buttons

3. Revised messaging when a record is yet to be submitted

4. Improvements to the getting started page

5. Register to show records in different colours based on status

6. Including a draft status in the setting, default incident close status selected in register


1. Send review emails based on incident type

This feature will trigger review emails based on an Incident Type.

How do you configure this?

  • Select an Incident Type from the new multi-select dropdown ‘Type’ introduced under Menu > Incident Settings > Notifications > Add New where the ‘Notification Type’ is ‘IncidentReview’.

Figure 1

How does this work?

  • The ‘Type’ dropdown will be available for all Incident Review trigger criteria.
  • An admin user will be able to select one or more Incident Types from the ‘Type’ dropdown where the email notification should be triggered.
  • The ‘Type’ dropdown will be a non-mandatory field, when un-selected, the email will be triggered for all Incident Types (as per the current behaviour).

Note: The same behaviour is applicable to Compliance, Authority Document, and Policy modules as well.


2. Prominence and position of the submit, next, and previous buttons

The below improvements are to improve the prominence and position of the ‘Save’, ‘Submit’, ‘Next’ and ‘Previous’ buttons within Incident Objects.

  • The size of the ‘Next’ and ‘Previous’ buttons have been increased.
  • The ‘Next’ and ‘Previous’ buttons will be always fixed to the page, even while scrolling down.
  • The ‘Next’ and ‘Previous’ buttons will be in blue font, with the hyperlink and the name of the next and previous tabs, in black font with a hyperlink.
  • The ‘Submit’ button will be renamed as ‘Submit Record’ and will be displayed both at the top-right corner as the first button and at the bottom center.
  • The ‘Save’ button will be renamed as ‘Save Progress’ until the Incident record is submitted. This is only applicable when the Miscellaneous Setting ‘Save Incidents as Draft until submission’ is ticked.

Figure 2.1

  • If the ‘Enable Resubmit button’ is ticked under Object Configuration for the object with the Submit button, after the submission, the ‘Resubmit Record’ button will be displayed in the object as below.

Figure 2.2

  • Furthermore, the success message upon submission will be displayed as below.

Figure 2.3

  • Once an Incident record is submitted, the ‘Submit Record’ button will be changed to ‘Record Submitted’ with a green tick in front, if there is no resubmission configured for the object as below.

Figure 2.4


3. Revised messaging when a record is yet to be submitted

The success message displayed when a draft Incident record is saved prior to submission is revised. The revised message will be displayed as below:

Figure 3

  • This will help notify users that the record has only been saved and is yet to be submitted.
  • This will be applicable to all Incident Workflows and the Incident Portal as well.

Note: This only applies to clients who have enabled the Draft Incident functionality setting ‘Save Incidents as Draft Until Submission’ via Menu > Framework > Incident Settings > Miscellaneous.


4. Improvements to the getting started page

This enhancement is done to remove the headings 'Record Options' and 'Actions' in the Getting Started page and to remove the word 'Log' from the buttons in the Getting Started page.

Figure 4


5. Register to show records in different colours based on status

This enhancement will let you to view Incident records in different status colours based on the incident status.

How does this work?

  • Incident statuses ‘Draft’, ‘Open’, and ‘Closed will be displayed with a small circle with the given colour as below.

Figure 5


6. Including a draft status in the setting, default incident close status selected in register

This enhancement will let you set one or more statuses as the default Incident status for Incident Registers.

Figure 6.1

How do you configure this?

  • Navigate to Menu > Framework > Incident Settings > Miscellaneous Settings > Default Incident Close Status selected in Register > select the preferred default filters.
  • This dropdown now includes the option ‘Draft’ and is a multi-select dropdown letting you select and configure one or more default statuses for Incident Registers.

Figure 6.2

How does this work?

  • The Incident Status filter within Incident Registers will display the default status configured and records within the Register, and will load by default based on the statuses configured via the above setting. Furthermore, now the ‘Draft’ option will be configurable as a default filter for the registers like ‘Open’ and ‘Close’.

Figure 6.3